Verizon confirmed “intermittent points” have been affecting its community on Friday after New York residents and different East Coast prospects famous they have been having bother making or receiving telephone calls.
DownDetector, a web site that tracks outages, famous a spike in stories starting round 1 p.m. ET. An outage map confirmed the stories appeared concentrated alongside the East Coast, with many originating within the New York and Boston areas.
A Verizon spokesperson mentioned service was restored as of roughly 3 p.m. ET.
“Earlier this afternoon, an intermittent concern prevented some prospects from making or receiving telephone calls. Our community groups recognized and rectified the difficulty, and all providers have been restored,” a Verizon spokesperson mentioned.
It’s nonetheless unclear what brought on the outage or what number of prospects are affected.
New York Metropolis Councilman Justin Brannan was among the many Verizon customers who reported points on Friday afternoon.
“HEADS UP: @Verizon Wi-fi is experiencing a big mobile outage reportedly affecting east coast cellular machine calls. Textual content messages appear to be working however points making/receiving calls,” Brannan wrote on Twitter.
The corporate acknowledged reported points whereas responding to Twitter customers who mentioned they have been experiencing issues.
“We’re beginning to hear some chatter about some points on this space. We’re gathering some extra particulars,” a Verizon consultant mentioned in response to Brannan.
In New Jersey, the Monmouth County Sheriff’s Workplace also noted an outage.
“Verizon is experiencing a mobile outage affecting cellular units. For emergency calls ship Textual content to 911 should you can’t name,” the sheriff’s workplace tweeted.